7 Tips for Dealing with Difficult Clients

I’ve been around various business enclaves and individuals for many, many, moons, and I feel compelled to write about and share what I’ve learned over these moon cycles. Most of my writings here are from the point of view of dealing with clients, but hopefully applicable as well to whatever business situation you find yourself [...]

Boycott Outsourcing and Maybe it Will Go Away

SCREAM!! I’m mad as hell and I am simply NOT going to take it anymore. Take what? Take talking to some misguided soul on the other end of the phone with a thick accent, who I can’t understand worth squat, who reels off the party platform, “Thakyouverrrrymuch, Ms.Donovan. Yes, please, canyouhold,thankyou….” and it’s all fake, [...]